Countrywide Insurance Service is the UK’s largest property services group, serving customers in over 850 branches across the UK. Consultants are based in a network of estate agency and lettings branches and are authorised to provide advice and recommendation services, including buildings and contents insurance, accident, sickness and unemployment cover, and landlord’s insurance.
Topics
Life Insurance
Countrywide’s Life Insurance+ policy provides a one-off cash sum (or monthly instalments if family income cover is chosen) if you were to die during the cover period. This policy does not include any adjustments for inflation, which may reduce the spending power of any money that may be paid out in the future. This product is provided by Aviva Life & Pensions UK Ltd.
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Over 50s Life Insurance
Countrywide does not offer mortgage life insurance.
Mortgage Life Insurance
Countrywide’s MortgageCare policy, underwritten by AXA Insurance UK plc, provides a monthly benefit to help pay for your mortgage and associated costs, in the event of an accident, sickness or involuntary unemployment. You will receive a maximum benefit of £2,000 per month or 60% of gross monthly salary, whichever is the lower. This includes protection for the self-employed, should you permanently cease to trade. Options include Accident and Sickness cover and Unemployment only cover:
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Critical Illness Cover
Countrywide’s Critical Illness+ policy pays out an amount if the person covered is diagnosed with a critical illness, which could help you to pursue a less stressful lifestyle while you recover from your illness, such as helping protect your mortgage or toward the cost of medical treatment. This product is provided by Aviva Life & Pensions UK Ltd.
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Whole Life Insurance
Countrywide does not offer whole of life insurance.
Income Protection Insurance
Countrywide’s income protection cover provides a regular income if, due to illness or injury, you suffer a loss of earnings during the term of the policy. With Statutory Sick Pay only £92.05 per week, personal savings alone may not be enough to get you through this tricky period where you are not working. This policy does not include any adjustments for inflation, which may reduce the spending power of any money that may be paid out in the future. This product is provided by Aviva Life & Pensions UK Ltd.
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Other Services
As well as protection products, Countrywide specialises in mortgages, surveying, sales and lettings, conveyancing, property auctions, estate management and asset management services.
Countrywide Reviews and Ratings
Online reviews for Countrywide are overwhelmingly negative with 89% of users saying the company is bad and their policies a waste of money. Many have complained that the customer service is shocking and the staff rude from start to finish.
Trust Pilot – 1.6/5 (based on 1426 reviews)
Reviews.co.uk – 1/5 (based on 3 reviews)
Pros
- The UK’s largest property services group
- A large network of consultants with 850 branches across the UK
- A large range of related protection products across other sectors
- Products provided by Aviva and AXA
Cons
- Company specialises more in property and estate management services
- Very poor customer reviews
- Over 50s life insurance and whole of life insurance not offered
- Very little product information available on website
- No online resources or helpful tools available
Website: Countrywide